Support – Shadow Drift: Orb Survival

Last updated: March 2026

Getting Help

We're here to help! If you have questions or encounter any issues with Shadow Drift, please reach out:

Email: q8y.c0d@gmail.com

Frequently Asked Questions

How do I unlock new power-ups?

Power-ups are unlocked as you progress through Story Mode and level up your character. Each power-up has a level requirement. You can also purchase power-up charges in the shop.

What is the Prestige system?

Once you reach level 100, you can prestige to reset your level but gain permanent multipliers and unlock exclusive orb skins. Prestige multiple times to increase your multipliers further.

How do I get rare orb skins?

You can unlock orb skins by watching ads for random rewards, or purchase specific skins from the shop. Premium skins are exclusive and offer unique visual effects.

Can I play offline?

Yes! Shadow Drift works completely offline. Your progress is automatically saved, and you can play Story Mode, Endless Mode, and Daily Challenges without an internet connection.

What are Daily Challenges?

A new Daily Challenge appears each day with unique modifiers and rewards. Complete it to earn bonus coins and gems to spend in the shop.

Troubleshooting

The app keeps crashing

Try updating to the latest version of iOS and the app. Force-close the app and reopen it. If crashes continue, please email us with details about when the crash occurs.

My progress isn't saving

Make sure you have enough storage space on your device. Your progress is saved automatically after each level. If issues persist, try force-closing and reopening the app.

I'm stuck on a level

Try upgrading your power-ups and skill tree to increase your damage and survivability. Use power-ups strategically during boss fights. You can also replay earlier levels to earn more coins for upgrades.

Contact Us

For any other issues or feedback, please email us at q8y.c0d@gmail.com. We read every message and appreciate your feedback!